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Can I change the email address that my license is registered to?

Yes, it can be changed. However, it will need to be done on our end through our support agents.  

 

If you wish to change the email address that your license number or dongle is registered to, please contact us through the live chat section of our website or submit a support ticket and we will assist you.


 When contacting us, please include the following in your message:

1.) Your current registered e-mail address 

2.) Your Pro 1/X2 license number

3.) Your new e-mail address 

 

In our response, we might ask you complementary questions as a security measure to verify that it is your license before changing the information. Once changed, please expect a confirmation message on your new email address.

 

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