SignCut Pro Helpdesk Portal
SignCut Pro 1
SignCut Pro 1 Features and Tutorials
How do I cut several copies?
How do I get SignCut to cut inner objects first?
How do I change to a higher weeding frame distance?
SignCut Pro 1 Offline Dongle
I just ordered Signcut Offline (Lifetime). Can i get a temporary license?
What is SignCut Offline?
Why is my SignCut Offline Dongle not recognized?
SignCut Pro 1 Subscription
Can I change the email address that my license is registered to?
I'm a former customer and I want to use SignCut Pro 1 again. What should I do?
Where can I find my SignCut Pro 1 license number?
How do I transfer my Pro 1 license to a new computer?
Can I use my SignCut Pro 1 license in Pro 2?
SignCut Pro 1 Purchase
How can I get a copy of my invoice?
What are the prices for Pro 1 subscriptions and how do I purchase an extension?
SignCut Pro 2
SignCut Pro 2 Features and Tutorials
I have installed SignCut Pro 2. Where do I begin? (Beginner's guide to SignCut Pro 2)
How do I add and save multiple cutter models as presets in SignCut Pro 2?
Will SignCut Pro 2 work on my computer?
How can I create a master account?
How can I link my other computer to my master account?
SignCut Pro 2 Subscriptions
Can I use SignCut Pro 2 on more than one computer?
How do I register a gift code for SignCut Pro 2?
Can I transfer my Pro 2 subscription from one computer to another?
SignCut Pro 2 Purchase
What are the subscription prices for SignCut Pro 2 and how do I purchase an extension?
How can I get a copy of my receipt?
Why can't I proceed with my payment directly in SignCut Pro 2?
Support and Troubleshooting
Installation Instructions for Windows
How do I install the SignCut Pro 1 export plugins for Adobe Illustrator?
Error message "Application has failed to start" (Windows only)
How to install the plugin for Inskcape
How do I share my cutter on the network? (Windows only)
Will SignCut Pro 1 work on my computer?
Installation Instructions for Mac
How to I get started with SignCut Pro 1?
Error! Cannot write to Info.plist. (Mac Pro 2 only)
How to install the Pro 1 plugin for Inkscape?
My Mac doesn't allow SignCut to be installed.
Does SignCut Pro 1 support Power PC?
Support Related for Windows
SignCut won't start. What should I do?
Why is my cutter cutting a diagonal line through my design?
Can I move my SingCut Pro 1 license from Windows to Mac?
Support Related for Mac
SignCut won't open. What should I do? (Mac only)
Can I move my license from Mac to Windows?
Which versions of Mac OS X does SignCut support?
Where can I find my license number?
Illustrator plugins for Catalina update (Mac)
I'm not sure which port to choose for my cutter.
The communication between my cutter and computer aren't working.
Will your software work with my cutter?
Why does my cutter stop during cutting?
Why does SignCut freeze when I click cut out?
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Cutting Quality Issues
Troubleshooting steps for bad cuts and poor cut quality
Why are corners rounded or spikes protruding where there should be 90 degree corners?
Setting up your knife
Downloads: USB Drivers for Cutting Plotters
Where do I find my USB-driver?
USB driver for Copam
USB drivers for USCutter models
USB drivers for UKCutter models
USB drivers for CutterPros models
View all (8)
Downloads: Adapter and Keyspan Drivers
FTDI driver for Mac 10.9 and above
FTDI driver for Mac 10.3 to 10.8
Downloads: Design Software
Where can I download Inkscape?
Do you have any plugins for SignCut?
Where can I download SignCut Pro 2?
Where can I download SignCut Pro 1?
Where can I download SignCut X2?
Terms and Conditions
How can I see when my license expires?
SignCut is in test mode even if I bought an extension?
Will I get a new license for SignCut Pro 1 when I make a purchase?
Where can I find my license number?
How do I extend my license?
How much is the price for SignCut?
I just payed for a new subscription. What do I do now?
I don't have a PayPal account, can I pay with a credit card?
Will I get a new license when I make a purchase?
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Contact Us: Live chat
What are your Live Chat opening hours?
Contact US: Information
Do you have a phone number I can call?