It was brought to our attention that some Windows users are still having trouble purchasing directly from SignCut Pro 2 via PayPal. The issue is related to added security measures within the said payment merchant and though not everyone is affected by this, we are taking further steps to resolve this matter for everyone's convenience. 


In the meantime, users may opt for either of the following ways in extending their subscriptions:


1. Look for your SignCut Pro 2 Unique (SID) ID and add it at the end of this link, https://shop.signcut.com/?id= 

Copy and paste the full link to open the payment page on your web browser. 


Example: 


Pro 2 ID:XXXXX64584784321687461687642XXXXX

Your payment link will be - https://shop.signcut.com/?id=XXXXX64584784321687461687642XXXXX 




Once your payment completes, just restart your Pro 2 and your subscription will be updated thereafter. 


2. Request a manual PayPal invoice via email at support@signcutpro.com or LiveChat with this information:


PayPal email address (if any): ____________

SignCut Pro 2 registered email address (if different from your PayPal email): _____________________
SignCut Pro 2 Subscription and Period to be purchased: (e.g. Standard - One year)

SignCut Pro 2 SID number: ________________________________


3. Create a Master Account and proceed to purchase within your Master Account. 


If you haven't created one yet, here's a link to guide you with the process.  


We hope that the above options will help you easily navigate the payment troubles. If the issue persists, we encourage you to approach our cheerful support agents for assistance via Live Chat at https://signcutpro.com 


Thanks for your continued patronage and have a pleasant day!